At Kerrlucas CROCHET DOLL, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. That's why we offer convenient delivery options and a hassle-free returns policy.
Delivery:
We currently offer shipping to addresses within the United States.
Orders are typically processed and shipped within 1-3 business days.
Shipping costs and delivery times may vary depending on your location and selected shipping method.
You will receive a confirmation email with tracking information once your order has been shipped.
Returns:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days for a full refund or exchange.
To initiate a return, please contact our customer service team at inquiries@kerrlucas.com. Please include your order number and reason for return in your email.
Returned items must be in their original condition, unworn, and with all tags attached.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective item.
For any further assistance regarding delivery or returns, please feel free to reach out to us. Your satisfaction is our top priority.